NON-REFUNDABLE TICKETS
- Guest can transfer trip to another person, they need to find their own replacement. Must give Terry updated information.
GUEST RESPONSIBILITIES
- Persons needing assistance throughout the tour are to bring a companion. Sharing your limitations will only allow us to best serve YOU!
- Dress as you would to go out to a nice restaurant for lunch or dinner. Dress for the trip you are on in comfortable, safe walking shoes. It is suggested you bring a sweater or jacket, so you are traveling in comfort. Wear a watch and bring a charged cell phone. We suggest you carry a snack with you as well.
- Cigarette, vaping, or other smoking products are not permitted on or within 20 feet of motor coach for the comfort & health concerns of other guests.
- Please refrain from wearing heavy perfumes and colognes for the comfort of all guests. Good hygiene is necessary when traveling on a public motor coach tour.
- We make every effort to have the motor coach drop off as close as possible, but there is usually walking involved to re-board the coach, especially in larger cities. Restaurants and some small theaters may have stairs to gain access to the restrooms. Please check with us if you have questions.
- Those requiring special needs or attention should travel with a companion or aid to assist with walking or any special needs. Tour Hosts and Motor Coach Operators are not available for that service.
- No one is allowed to remain on bus once at destination
HEALTH AND SAFETY
- DO NOT TRAVEL IF YOU ARE SICK OR FEEL ILL.
- By taking an excursion, you agree to be in good health. ANYONE who is ill while traveling or not following safety protocols in place will be asked to leave the excursion. No refund.
- Hand hygiene is encouraged throughout trip. Travelers should always protect themselves by carrying an additional hand sanitizer.
- Travelers with diabetic or dietary needs should bring snacks as on-board amenities may be restricted or not included. Carry any medicines you may require.
MEDICAL ISSUES / INCIDENTS ON TOUR
- Traveling guests must be aware that any medical or psychological episode which may occur on a trip where it is perceived as a risk or unsafe for the traveler or those traveling with said passenger on the trip, will be required to seek immediate attention and transferred to the custody of police, medical professionals/EMT.
- Any guest who is sick on a tour or appears to require medical attention will be directed to medical attention immediately and will not be able to rejoin the group without notification from a hospital / attending physician for the health and wellness of our other guests as well as our employees.
MOTORCOACH DETAILS
- Each coach is meticulously maintained and cleaned before each excursion. Motor coaches are equipped with overhead compartments. We will not be liable for any personal items missing if left on bus.
- LAVATORY FACILITIES: All motor coaches are equipped with lavatories unless otherwise indicated. Comfort stops are made throughout the excursions.
- SEATING: Excursions may be operated on motorcoaches with seating capacity of 52 guests. Advise us at reservation booking of any special needs or requests. We ask that guests remain seated on the motor coach throughout the trip. Please refrain from moving about or standing in the motor coach for safety reasons. When walking to the restroom, please exit your seat when it is safe to do so and use the handrail or seat back for assistance to prevent fall.
EXCURSION INCLUSIONS
- The price of the excursion includes transportation, services of a professional Tour Host, all sightseeing, attraction entry fees, meals as listed in the itinerary, all taxes, and base gratuities for staff at included meals.
- Please be advised that excursion inclusions are subject to change. We reserves the right to substitute an attraction or restaurant (or meal choice) if deemed necessary to meet the quality or standards for our guests. Small changes from booking date to travel date may occur.
- There will be no credits or refunds extended when substitutions are extended. There are no credits or refunds for unforeseen events due to weather or any vendor issue that is out of our control.
- Pricing is subject to change based on increased costs imposed from vendors. Should that occur, your reservationist will confirm PRIOR to your reservation.
DEPARTURE / RETURN TIMES
- Arrive at least 15 minutes before departure time. Please be prompt, we cannot wait & there are NO REFUNDS or CREDITS for missed tours.
- Return times are estimated. Please be aware that traffic, weather, customs, etc. may delay our return. Not all trips depart/return from each location listed. Please see individual tour brochure
RESPONSIBILITIES
- A passenger who leaves the group in the middle of the excursion for any reason, will not receive a refund or credit for any portion of the trip.
- Any passenger that is disruptive to the tour or deemed unsafe to travel on board the motorcoach will be asked to leave the tour at his/her OWN expense for the return trip home.
- Any guest who seems impaired or intoxicated will not be permitted on the motor coach nor will be refunded or credited.
- By taking a motorcoach tour, you assume risks involved with contagious person to person or airborne viruses. We will make every effort to clean motorcoach equipment throughout the tour but the risk of managing the travel sites is beyond our control. We reserves the right to adjust attractions and restaurants without client notification if we deem it unsafe or not meeting our standards and protocols for our guests.